HostGator Reviews: Is Cheap Web Hosting Worth It?

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People who work at hosting company at computersAre you drowning in the sea of web hosting choices that are available? With hundreds on the market, it’s certainly a daunting task to pick the best web host for your needs. HostGator, one of the most popular web hosting services, could be just the ticket. HostGator provides a fantastic combination of affordable pricing and robust features and has a ton of different hosting plans for almost any type of website. Read our HostGator reviews to learn more about what this service offers.

HostGator logoVisit HostGator’s Website

Review Overview

Website Performance
Resources & Features
Customer Service
Excessive Overselling


HostGator is our #2 pick for the best shared web hosting service for their robust features and extremely competitive pricing. But some users complain about slow customer service wait times and excessive overselling (allocating more resources to clients than are physically available).

Key Features

  • Offers shared, cloud, WordPress, VPS, and dedicated hosting
  • 99.9% guaranteed uptime
  • One-click script installs
  • cPanel access gives newcomers an easy hosting experience
  • Window hosting with Plesk control panel
  • MOJO marketplace and Magento compatible
  • 4,500 free website templates
  • Basic Weebly web builder included with most HostGator packages
  • Excellent resources to help you choose the Host Gator plan that’s right for your website



  • Fast and reliable 24/7/365 customer support
  • 45-day money back guarantee
  • $75 Google AdWords offer
  • Flexibility of content regulations that allows for legal adult content hosting
  • Tech support replies slow at times
  • Entry-level packs lack some features of competitors
  • Data backup not as frequent as some other hosting services
  • Oversell resources

HostGator Pricing

Below are the pricing and tech specs for all of HostGator’s hosting solutions.

Shared Web Hosting

All shared hosting plans come with unlimited bandwidth and disk space.

Price Per Month$3.95$5.95$5.95
Number of Domains1UnlimitedUnlimited
Free Private SSLCheckmark
Free Dedicated IP AddressCheckmark

Shared Cloud Hosting

Cloud hosting gives you all the features of the basic web hosting plan plus 2X speed booster, higher traffic limits and cPanel dashboard.

 Hatchling CloudBaby CloudBusiness Cloud
Price Per Month$4.95$7.95$9.95
Number of Domains1UnlimitedUnlimited
Available CPU2 Cores4 Cores6 Cores
Available Memory2GB4GB6GB
Dedicated IP Address Checkmark

Managed WordPress Hosting

All WordPress hosting plans come with free site migration, global CDN, unlimited HostGator email addresses and $100 in Google Adwords credit.

Price Per Month$5.95$7.95$9.95
Max Sites123
Max Monthly Visitors25,000200,000500,000

HostGator VPS Pricing

All VPS hosting plans include two free IP addresses, advanced server features and more.

 Snappy 2000Snappy 4000Snappy 8000
Price Per Month$19.95$29.95$39.95
CPU2 Cores2 Cores4 Cores
Disk Space120GB165GB240GB

HostGator Dedicated Server (Linux) Pricing

All Linux dedicated server plans include the following (Windows hosting priced separately):

  • CentOS Linux with Full Root Access (64-bit)
  • Apache Web Server, MySQL, PHP, Perl, Python, Ruby (on Rails), FFMpeg Support
  • Unlimited MySQL Databases with phpMyAdmin Access
  • And much more
Introductory Price Per Month$79$89$109$129
Price Per Month After Promo$174$219$279$374
CPU2 Cores4 Cores4 Cores4 Cores
Disk Space.5TB1TB1TB1TB

HostGator Coupon Code

Use this link and enter the coupon code SNAPPY to get 20% off all HostGator hosting plans!

How Do Users Rate HostGator?

We’ve researched online user reviews about HostGator, and they’re across the board. See below for a sampling of positive and negative reviews we found from real HostGator customers.

Positive HostGator Reviews

I like that everything is laid out for me. I am not a designer and never created a website in my life, by just following a youtube tutorial and with Hostgator’s user-friendly interface, I was able to knock out my first website in a few hours. If all that wasn’t enough. Their support team is ALWAYS available, like all the time. No question was too silly for them. Like I said, I am a web design virgin, so they were very helpful the three times I had to reach out to them. — Odette B., G2 Crowd 9/17/2016

I’ve been working with HostGator for at least 5 years and have been consistently amazed and humbled by their support. They accommodate user errors and one-offs without complaining, they’re quick to respond, and the support is free. If you think HostGator is bad, I encourage you to try EuroDNS or GoDaddy or 1and1 or anyone else–HG is leagues beyond them in service. — Kyle C., Trustpilot 5/15/2016

Negative HostGator Reviews

Spend more $ and go with a better company. If you try to cancel your service, then you wind up forever being transferred or they simply pretend that they can’t hear you. This has happened on 3 different occasions now, using different phone lines and conversing with different folks there. They are truly THE bottom of the barrel, when it comes to choosing a hosting provider. — Jerry D., Trustpilot 1/4/2017

I dislike the amount of time it takes sometimes for the tickets to be responded to, especially when they’re busy. I also dislike the per dedicated IP address fee – one of the most expensive I’ve seen. — Jennifer R., G2 Crowd 10/21/2016

What Type of Web Hosting Do You Need?

Shared? VPS? Dedicated? As technology advances, the more web hosting options grow. It can be confusing to figure out which hosting type you need. Our article on What is Web Hosting? covers this and a number of other things you should be aware of before you dive in. Lastly, the video below by GoDaddy, another web hosting service, makes it easy to understand the differences between all of the different kinds of hosting.

How Does HostGator Compare?

Visit HostGator’s Website

We’ve compared a ton of different web hosting services, and Host Gator came in as our second place choice for the best shared web hosting service. Why? HostGator gives you a lot of bang for your buck with low monthly prices in their shared plans, especially their shared business plans. You get a lot for your money, including 24/7 tech support, site migration and much more. But be sure to check out HostGator alternatives in our comparison article, Web Hosting Reviews.

Which web hosting solution would you recommend and why?

Sally has coupled her passion for writing with her (slight) obsession for the latest high tech gadgets. While she’s not daydreaming about the beach, she’s taking advantage of all the activities her hometown has to offer in the Blue Ridge foothills.

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2 Comments on "HostGator Reviews: Is Cheap Web Hosting Worth It?"


Interesting the hosting plan for WordPress comes with free migration. That’s migrating your existing WordPress site from another hosting platform I assume? Not migrating from a different CMS?


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