Rocket Lawyer Review: Is an Online Legal Service Worth It?

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Gavel on table: Rocket Lawyer ReviewCan’t afford to hire an attorney for your personal or small business legal needs? When it comes to simple legal forms and filings, it can get unbelievably expensive to hire an attorney. An online legal service can save you a ton of money, especially if you don’t need complicated legal advice. Rocket Lawyer is one of the most popular online go-to legal providers. But do they offer what you need at a price that fits your budget? And how reliable is Rocket Lawyer? Read our Rocket Lawyer review to learn more about this well-known online service.

Rocket Lawyer logoView Rocket Lawyer’s Website

Review Overview

Personal Legal Documents
Business Legal Documents
Attorney Access
Pricing
Customer Support

4.3/5.0

Unlike other à la carte legal providers, Rocket Lawyer offers a wide range of legal documents and attorney services all included in one monthly fee. The downside is that this costs a bit more. At the end of the day, Rocket Lawyer is an excellent option.

Key Features

  • Monthly membership includes all documents on their website
  • Consult with a lawyer for no additional charge
  • They connect you with local attorneys if you need representation (for 40% off of their normal rate)
  • Electronic signature service is provided for many forms
  • Secure 128-bit encrypted website
  • No contract required
  • “For Attorneys” website area where attorneys can search for clients needing specific legal services

Pros

Cons

  • Best for those who need ongoing legal help
  • Wide range of personal and business documents
  • If you require further legal help, they will connect you with lawyers in your local area for a 40% off rate
  • Easy to use
  • Ask a question and get linked to a local attorney within 24 hours
  • Meet with an attorney in person, by phone or online
  • BBB rating: A+
  • If you only have a couple of documents to file it may be cheaper to choose someone else
  • Many customer complaints that they continue to charge your credit card after you cancel
  • No weekend customer support hours

Pricing

Rocket Lawyer pricing differs from many other online legal services. The Rocket Lawyer fee includes all legal documents and attorney services.

  • 1 week free trial
  • $39.95/month for Premium Plan
  • $49.95/month for Accelerate Plan (includes free registered agent service for your first year in business & reduced rates for your incorporation)

Are Rocket Lawyer Customers Satisfied?

Read below for a balanced sampling of Rocket Lawyer customer reviews that we’ve found during our in-depth research.

Positive Rocket Lawyer Reviews

Couldn’t be happier in a bad situation. They came through quick, professional, efficient. Highly recommend, and no, I don’t work for them. – Terri D., Trustpilot 7/27/2016

Rocket lawyer was easy to use. There was one thing missing from an online form that I was filling out, so they put me in touch with a lawyer and it all worked out. I highly rate this company. – C.L., BBB 7/27/2016

Negative Rocket Lawyer Reviews

I was careful to get IN WRITING confirmation that my account was downgraded to a free account. So, it has been “free” for about 45 days. Well, suddenly I noticed a $39.95 bill on my credit card. I logged in and I was switched to a premium account out of nowhere! I haven’t even used the service in over 45 days. – Jon D., SiteJabber 7/5/2016

I bought the one day pass to the website for a dollar. I got the document I needed and was able to edit it to my specifications and present myself professionally. However, I Just checked my bank account online and Rocket Lawyer pulled out $39.95. On the phone with the bank now to report them and reverse the fee. It’s like dude, really? I need to use the site again, but I’ll look for another company now. – Melissa W., Trustpilot 11/20/2015

How Does Lawyer-on-Call Work?

Watch the video below to see how easy Rocket Lawyer’s “Lawyer-on-Call” works.

Is Rocket Lawyer Your Online Legal Solution?

View Rocket Lawyer’s Website

Rocket Lawyer is an all-inclusive online legal service that stands out among its peers. Need Rocket Lawyer for a will, for example? Unlike many other services, Rocket Lawyer has all the online documents you need, easy instructions, an extensive online knowledge base and the ability to speak to an attorney with any questions you may have as you’re filling out your will. And that’s all included in your monthly fee! Read our comprehensive review of online legal services to learn more about Rocket Lawyer competitors and Rocket Lawyer alternatives.

If you’ve used Rocket Lawyer, would you recommend their legal services to others?

Sally has coupled her passion for writing with her (slight) obsession for the latest high tech gadgets. While she’s not daydreaming about the beach, she’s taking advantage of all the activities her hometown has to offer in the Blue Ridge foothills.

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1 Comment on "Rocket Lawyer Review: Is an Online Legal Service Worth It?"

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I’m looking to switch my company over to an LLC from a sole proprietor in the new year and am not sure I am able to do it on my own so this might be a good solution! And doesn’t seem too expensive for the price either.

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